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game vanished,save file is still there, it only appers if i click on "delete files"

2y
#1
my game vanished, and allough the save file is still there, it only appers if i click on "delete files" it wont let me access them or restore them, please help
2y
#2
@bastecklein any way you can restore his files? I'm not seeing anything I can do on my side
Questions?
Concerns?
Feeling lonely?
Feel free to get in touch with me via message or heading over to
https://discord.gg/tsBg6Ec
2y
#3
Also note he has a Mac
Questions?
Concerns?
Feeling lonely?
Feel free to get in touch with me via message or heading over to
https://discord.gg/tsBg6Ec
2y
#4
If it appears in your "delete files" list, does it also appear in your 'backup game file' list?

If Cloud Sync is not on, then I do not have any copies of your colony on any server whatsoever.

If you are on a mac, are you on the web app, the launcher, or the stand alone download? Of did you download from the mac app store?

For most cases on a mac, you cannot access save files externally through the filesystem.
Owner of Ape Apps, LLC
2y
#5
when i hit "restore files" it sends me to my mac finder application, but if i hit "delete" it has completely different things
2y
#6
i am on the webpage and also the launcher i think
1y
#7
I had this same problem just uninstall and reinstall the game idk why it fixes it but it does and it will show any maps that you have saved to the servers say it's like on another device but doesn't show up it would then but just clearing the data and cache wont do anything but clear it and when you log back in it won't show anything still

Linkback References

My Colony





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Ape Apps, LLC is an independent software development company founded in 2010 by Brandon Stecklein. Over the years, Ape Apps has published over 400 apps and games across various platforms. You can get in touch with Brandon on Twitter or by leaving a post on his wall @bastecklein
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