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Unable to start an Online game

1y
#1
This error persists from my steam version and mobile version. I have premium but I cannot do anything multiplayer.

When I attempt to start an online game the menu immediately asks me for a charter code. No matter what I put in it will always come back as an invalid charter. I am so confused because I don’t even get to look at the options for starting a new world it just skips to the charter code. Offline games are unaffected but I cannot bring them online either.

Any help would be appreciated. I have tried resetting and redownloading.
1y
#2
this same thing is happening to me today. but only because my file wont load and is giving a server parsing error so i tried to make a new colony and it isnt showing me any new commonwealths to join, just the custom charter code option. i can only assume the servers are down because if it was an issue on my side or my wifi or smth, i wouldnt be able to reply to this post lol. this is all shortly after todays bugfix update so i assume its being fixed idk. gunna check here later and try my game later.
1y
#3
I have the same problem. I hope that it will be fixed soon.
1y
#4
Hello I am currently having this issue - where the online button should be there is nothing
11mo
#5
There is nothing where the online button should be.
doodle cricket
1mo
#6
Check if your firewall or antivirus software is blocking the game. You may need to add exceptions for the game in these programs.
papa's scooperia
My Colony





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Ape Apps, LLC is an independent software development company founded in 2010 by Brandon Stecklein. Over the years, Ape Apps has published over 400 apps and games across various platforms. You can get in touch with Brandon on Twitter or by leaving a post on his wall @bastecklein
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