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I uninstalled the printer app, then reinstalled it. It worked then. Thanks
Hi.
After the last PDF Documnent Scanner app update, it did not recognize my printer. I uninstalled then reinstalled my printer (HP OfficeJet Pro 9015).
Now, it recognizes my printer but when I try to scan a doc, I get a scan error: unable to communicate with the scanner. Make sure it is set up correctly, or try restarting it.
I can find no issue with set up. I've also tried restarting it.
Any ideas?
Thanks!!
After the last PDF Documnent Scanner app update, it did not recognize my printer. I uninstalled then reinstalled my printer (HP OfficeJet Pro 9015).
Now, it recognizes my printer but when I try to scan a doc, I get a scan error: unable to communicate with the scanner. Make sure it is set up correctly, or try restarting it.
I can find no issue with set up. I've also tried restarting it.
Any ideas?
Thanks!!
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paojw2417
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Member Since
August 26th, 2023